Case Study: Hydro One achieves improved collaboration and lower IT support costs with DatAvail's ECM (SharePoint) solution

Hydro One Powers Up Corporate Intranet and Lowers IT Support Costs

Hydro One, a major Ontario electricity transmission and distribution company, struggled with fragmented documents across paper, email and departmental file shares that impeded collaboration, search, version control and compliance. To modernize its IT environment and improve document and records management, Hydro One engaged DatAvail to deploy an Enterprise Content Management (ECM) solution using SharePoint Server.

DatAvail implemented the centralized ECM/SharePoint platform with standardized content fields, policies, workflows, templates and team sites, enabling quicker collaboration and a single repository for documents. The DatAvail-delivered solution improved search and navigation, established a single version of the truth with stronger version control, boosted productivity and faster access to information, and reduced errors, wasted time and IT support overhead.

Hydro One