Case Study: HealthMEDX achieves 10-25% cost savings and 24x7 database reliability with Datavail Database Services

HealthMEDX - Customer Case Study

HealthMEDX engaged DatAvail Database Services to address rising database administration costs, insufficient 24×7 coverage (including weekends/holidays), and on-staff turnover/burnout. They selected DatAvail for remote database management along with database assessments, health checks, and performance tuning to lower costs and improve coverage and stability.

DatAvail deployed a managed DBA model (dedicated US and offshore DBAs), ongoing health checks and tuning, and 24×7 support to offload routine administration and bolster expertise. As a result, HealthMEDX realized a 10–25% reduction in database administration costs, dramatically improved DBA coverage, environment quality, reliability and performance, and was able to reallocate and retain staff while improving customer service levels.

HealthMEDX

Chris Bingham

Vice President of Infrastructure