Case Study: HealthMEDX achieves dramatic improvements in database coverage, reliability and quality with Datavail

Health Medx Dramatically Improves Database Coverage, Reliability, Quality

HealthMEDX partnered with DatAvail to address gaps in their Microsoft SQL database administration — they needed higher-quality DBA support, 24×7 coverage (including weekends/holidays), reduced staff turnover/burnout, and the ability to redeploy or augment on‑staff resources. DatAvail provided a mix of onsite database management, upgrades/migrations, assessments/health checks, and remote managed database services.

DatAvail’s combined onsite and remote approach delivered continuous coverage and improved processes, which HealthMEDX reports dramatically improved DBA coverage, expertise, database availability, quality, and reliability. The engagement helped HealthMEDX reallocate and retain staff and produced measurable cost savings of 10–25% through DatAvail’s remote database management.

HealthMEDX

Kelly Woods

Sr. Systems Engineer