Case Study: Medium Enterprise Health Insurance Company achieves 24×7 database coverage and dramatically improved performance and reliability with DatAvail

Health Insurance Company calls Datavail Extremely valuable

Medium Enterprise Health Insurance Company engaged DatAvail to address persistent database administration challenges—specifically to improve DB administration quality and provide 24×7 coverage for mission-critical databases and ETL loads. They contracted DatAvail Database Services for remote database management, database upgrades and migrations, assessments/health checks, and performance tuning.

DatAvail implemented a managed DBA model with 24×7 monitoring, dedicated US and Tier 3 offshore DBAs, and ongoing health checks and tuning. As a result, the customer reported lowered database administration costs and dramatic improvements in DBA coverage and expertise, database availability, reliability, environment quality, and performance, according to the TechValidate survey.