Case Study: Global 500 Insurance Company achieves reduced internal turnover and 10–25% cost savings with Datavail Database Services

Global 500 Insurance Company - Customer Case Study

Global 500 Insurance Company engaged DatAvail to address critical database staffing and coverage challenges. The insurer needed better 24×7 coverage (including weekends and holidays), wanted to reduce on‑staff turnover and burnout, and sought to redeploy or augment internal resources, so they adopted DatAvail Database Services for remote database management.

DatAvail implemented remote database management with dedicated US DBAs, offshore operational DBAs and a Service Delivery Manager to provide around‑the‑clock support. As a result, DatAvail greatly improved DBA coverage, expertise, database availability, reliability, performance and environment quality, helped reallocate and retain internal staff, and delivered measurable cost savings of 10–25%.