Case Study: Global 500 Energy & Utilities Company achieves improved database administration and 24×7 coverage with Datavail

Global 500 Energy & Utilities Company - Customer Case Study

Global 500 Energy & Utilities Company engaged DatAvail for Datavail Database Services to address rising costs, improve the quality of database administration, and gain reliable 24×7 coverage (including weekends/holidays). The customer used DatAvail’s remote database management and database upgrade/migration services so internal teams could focus on core business priorities while reducing staff burnout and redeploying or augmenting on‑staff resources.

DatAvail delivered remote DBA management with dedicated US and offshore resources and a service delivery manager, resulting in greatly improved DBA coverage, better DBA expertise, and higher database availability and reliability. The engagement allowed the customer to reallocate staff, focus more on the business, and realize cost savings (reported at 0–5%) while improving overall database administration quality.