Case Study: CritiCall Ontario achieves faster time-to-care and real-time hospital resource coordination with DatAvail

Freeing Medical Teams to Respond to Critically Ill Patients

CritiCall Ontario, the Provincial Hospital Resource System serving over 184 hospitals and 210 intensive care units across the province, faced the challenge of rapidly connecting clinicians, facilities and information for time‑sensitive critical care — matching roughly 1,800 patients and 5,500 caregivers a day amid siloed systems, disparate procedures and political complexities. To modernize that response, CritiCall worked with DatAvail, leveraging the newest Microsoft SQL Server and Bing Maps integration to bring scalable data management and geospatial visualization to their workflows.

DatAvail delivered accurate, real‑time dashboards and visualizations that streamline consultations, transfers and provincial surge coordination — enabling transport arrangements in minutes and faster time to care. The DatAvail solution improved visibility into acute care bed availability, supported emergency responses (pandemics, natural disasters, major events), and helped doctors connect quickly to the right specialists, resulting in higher quality care and reduced taxpayer costs.

CritiCall