Case Study: Fortune 500 Retail Company achieves 24/7 DBA coverage and 10–25% cost savings with Datavail

Fortune 500 Retail Company - Customer Case Study

Fortune 500 Retail Company engaged Datavail Database Services to address high DBA costs, coverage gaps, and on‑staff burnout. The retailer needed 24×7 support, including weekends and holidays, and selected Datavail for remote database management to lower costs and improve DBA quality of life.

Datavail implemented remote database management with a dedicated team (including a Service Delivery Manager and Tier 3 offshore DBA) to provide continuous coverage and operational support. As a result, the company reported dramatically improved DBA coverage, improved database administration quality, and cost savings of 10–25% after engaging Datavail.