Case Study: Fortune 500 Retail Company achieves 24/7 support, cost savings, and dramatic database reliability improvements with Datavail Database Services

Fortune 500 Retail Company - Customer Case Study

Fortune 500 Retail Company faced rising database administration costs, staffing burnout and coverage gaps (24×7, weekends/holidays) and wanted to improve DBA quality so it could focus on business and analytics rather than day‑to‑day technology. They engaged DatAvail Database Services for remote database management and 24×7 managed services, including upgrades/migrations, health checks and performance tuning.

DatAvail implemented continuous remote DBA support and managed services, yielding dramatically improved DBA coverage, expertise, availability, reliability, environment quality and performance. The company reported lower database administration costs (0–5% savings from remote management), improved administration quality, the ability to focus on metrics and analytics, and rated DatAvail’s delivery teams and managers as “Excellent.”