Case Study: Financial Services Company achieves 24×7 SQL Server coverage and 25–50% cost savings with Datavail Database Services

Financial Services Company - Customer Case Study

Financial Services Company, a large enterprise in the financial services sector, needed better coverage for its SQL Server estate—specifically 24×7 monitoring and weekend/holiday support. To address this, the company engaged Datavail and adopted Datavail Database Services for remote database management of their SQL Server environments.

Datavail implemented a blended support model (dedicated US DBA, Tier 3 offshore DBA, and offshore operational team) to deliver continuous remote DBA coverage and management. As a result, Datavail improved DBA coverage, expertise, availability, reliability, environment quality, and performance, and the customer reported cost savings of 25–50% after engaging Datavail.