Case Study: Phaeton Automotive Group achieves increased productivity and streamlined, reliable communications with DatAvail

Driving Efficiency and Spending More Time with Customers

Phaeton Automotive Group, a 350‑employee dealer network operating seven locations in Southwestern Ontario, faced the challenge of maintaining fast access to accounting, inventory and customer data after centralizing its data centre — while reducing costs and improving collaboration so staff could spend more time with customers. Phaeton engaged DatAvail to address these needs, opting for a Microsoft Exchange–based communications and data availability solution to unify email, voicemail and mobile access across locations.

DatAvail implemented a synchronized Exchange platform and streamlined data management so employees see the same accurate information on any device and at any location. As a result, Phaeton now benefits from more efficient storage, greater availability of mission‑critical communications data and reliable team collaboration; DatAvail’s solution is estimated to deliver about an extra hour of staff productivity per employee each week.

Phaeton