Case Study: Subaru Canada recovers 1,500 hours and streamlines mobile voicemail with DatAvail’s voice-to-text solution

Driven to Save Time for Mobile Employees

Subaru Canada, a distributor serving 86 independent dealerships with over 120 employees, needed to improve communications for mobile staff who spent excessive time checking voicemail. To address this, DatAvail implemented a solution that integrates voicemail with Exchange Server and converts messages to voice-to-text email previews.

DatAvail’s voice-to-text voicemail service delivers message previews to users’ email within about 20 seconds, eliminating the need to call voicemail, reducing call charges, and improving traceability. The change returned over 1,500 hours of productivity to the business, lowered online storage and IT support costs, and streamlined communications for mobile employees.

Subaru Canada