Case Study: Large Enterprise Hospitality Company achieves improved database administration and 24×7 coverage with DatAvail

Datavail Helps Large Restaurant Chain Focus on their Business

Large Enterprise Hospitality Company, a large enterprise in the hospitality industry, faced multiple database challenges: they needed higher-quality database administration, reliable 24×7 coverage (including weekends/holidays), reduced staff turnover and burnout, and the ability for internal teams to focus on core business rather than technology. To address this, they engaged Datavail for remote database management of their Microsoft SQL environments and 24×7 managed database services.

Datavail implemented remote DBA services and around-the-clock management, enabling staff redeployment and reduced burnout while improving operational focus. The engagement delivered measurable impact: improved database administration quality, improved round-the-clock coverage, and retained on-staff resources. Customer-rated outcomes included “Dramatically Improved” DBA coverage and database reliability, “Greatly Improved” DBA expertise and database quality, and “Improved” database availability.