Case Study: Craftworks Restaurants & Breweries achieves improved database reliability and 5–10% cost savings with Datavail Database Services

Craftworks Restaurants & Breweries - Customer Case Study

Craftworks Restaurants & Breweries, a large enterprise in the hospitality industry, needed to lower database administration costs and improve DBA quality for its Oracle database and E-Business Suite environment. To address these challenges they engaged Datavail Database Services for remote database management, upgrades and migrations, assessments and health checks, and performance tuning.

Datavail implemented 24×7 managed database services—providing daily monitoring, maintenance, and both onshore and offshore DBA support—which stabilized Craftworks’ Oracle and EBS environment and helped resolve critical issues like ETL performance and hardware incidents. The engagement delivered measurable impact: 5–10% cost savings from remote management, dramatically improved DBA coverage and expertise, greatly improved availability, reliability and performance, and allowed Craftworks to reallocate staff and focus more on the business.

Craftworks Restaurants & Breweries

Scott Curry

Chief Information Officer