Case Study: City Government achieves secure, automated project collaboration and reporting with Datavail

City Government - Customer Case Study

City Government engaged DatAvail to build a secure, governed project collaboration solution using Microsoft Office 365 and SharePoint Online. Their existing environment allowed open access to project sites, produced duplicate or incomplete sites, lacked required metadata capture and reporting on project metrics, and forced significant manual data entry for invoices, budgets, milestones and status tracking.

DatAvail deployed Office 365/SharePoint Online with a custom provisioning form, streamlined workflows, a governance/provisioning engine, automated approval layers, template selection, invoice capture and Microsoft Teams integration. The DatAvail solution eliminated site duplication, restricted access to authorized users, automated data capture to significantly reduce manual entry, and added cross‑project reporting, milestone monitoring and invoice tracking—improving visibility, communication and project efficiency for the City Government.