DatAvail
319 Case Studies
A DatAvail Case Study
Bell Canada, Canada’s largest communications company, needed a streamlined bilingual customer-facing website that could support rapid content changes authored by many users. Their legacy, siloed systems and manual processes meant updates were error-prone and took days to weeks to publish. DatAvail was engaged to modernize Bell.ca’s content management, delivering an automated authoring and approval solution built around a Windows Workflow–based content engine.
DatAvail integrated disparate systems, defined authoring and approval rules, and automated deployments across multiple web farms so approved content could be published in minutes rather than one to three weeks. The change increased deployments from 26 per year to 780 per year — a 40× improvement — enabling Bell Canada to publish accurate, timely content far more frequently.