Case Study: Shoppers Drug Mart achieves accelerated security patch deployment and improved IT productivity with DatAvail

Accelerated Productivity and Improved Security

Shoppers Drug Mart, a leading Canadian retailer, needed a more comprehensive way to manage security patching across its Microsoft Windows environment — particularly for 350 mobile laptops — because its Active Directory-based update process for 1,400 desktops and laptops was manual and labour intensive. DatAvail worked with Shoppers to standardize on a state-of-the-art System Manager console and Microsoft Systems Management Server (SMS) to address this challenge.

DatAvail implemented SMS to automate and centralize software update deployment, enabling consistent distribution across all 1,400 endpoints. As a result, Shoppers can now pilot and deploy updates in two to three days versus over a week previously, reducing time spent repackaging and testing updates, streamlining updates company-wide, and freeing IT to focus on more strategic projects.

Shoppers Drug Mart