Case Study: Fountayn achieves 300% increase in daily activity with Datatrak gamification

Fountayn boosts daily activity 300% with Datatrak gamification

Datatrak worked with Fountayn, a life sciences technology provider, to address a challenge in their internal development process. The challenge was a bottleneck in validation stage procedures, where the rate of completing individual tasks or tickets was limiting the overall progression of a major eClinical product release.

The solution from Datatrak was to implement a gamification strategy. They used existing ticket-tracing software to create a real-time report on employee performance, set a one-month competition, and established rewards including crowning a top performer as "Data Hero." This gamification generated a competitive drive and resulted in a 300% increase in daily ticket activity, allowing Fountayn to reach its milestone more quickly.

Fountayn