Case Study: 3‑Banken‑Gruppe achieves 100% availability and 24/7 customer support with DataStax Enterprise

3-Banken Achieves 100% Availability, 100% Suppo

3-Banken Group is an Austrian banking group with 4,100+ employees, 250 branches and about €34 billion in assets across Austria and several neighboring countries. Faced with administering enormous volumes of data, handling billions of real-time reads and writes, and an inability to provide 24/7 customer support, the bank needed a scalable, always-on platform.

By deploying DataStax Enterprise and a new customer portal, 3‑Banken achieved continuous availability and round‑the‑clock support, transforming the customer experience. The DataStax solution provided the scalability and professional support needed for reliable operations, enabling the bank to meet demanding real‑time workloads and operational SLAs.

3-Banken-Gruppe

Robert Butcher

Head of Systems Technology & Production