Case Study: PolyOne Corporation achieves streamlined, paperless accounts payable and headcount reduction with DataServ

PolyOne Corporation - Customer Case Study

PolyOne Corporation, a leading producer of engineered thermoplastic products that had become highly decentralized after numerous acquisitions, needed to consolidate accounts payable when it stood up a finance shared services center and wanted to avoid the burden of scanning and storing paper invoices. In 2009 PolyOne engaged DataServ to provide a SaaS Purchase-to-Pay (P2P) automation solution to centralize and standardize AP processing across the organization.

DataServ implemented a centralized SaaS P2P platform with a Digital Mailroom, OCR and a 5‑step quality review that delivers 99% clean electronic data within hours, plus workflow, reporting and training/support. As a result, PolyOne reduced three processing centers (and about 10–15 additional employees) down to three processors, eliminated paper, improved month‑end close and audit responsiveness, increased visibility into payables and accruals, and was better positioned to capture supplier discounts — all enabled and supported by DataServ.

PolyOne Corporation

Krista Van de Wiele

AP Manager