Case Study: Ohio Transmission Corporation achieves 99% pre-ERP data accuracy and slashes document processing backlog with DataServ

Ohio Transmission Corporation - Customer Case Study

Ohio Transmission Corporation (now OTC Industrial Technologies) is a long-established industrial distributor with multiple locations and service shops. They struggled with a paper-centric AP process—receiving invoices by fax, mail and email, printing and scanning into a template OCR system that only achieved 60% data accuracy, poor three-way match rates, manual exception tracking and a three-week processing backlog. To address this they engaged DataServ for its Digital Mailroom/SaaS OCR capture, automated non‑PO workflows and AutoVouch 2/3‑way matching services.

DataServ implemented SaaS OCR data capture, automated workflow routing for non‑PO invoices, AutoVouch matching with exception routing, direct‑ship automation and document retention integrated with OTC’s ERP. As a result DataServ eliminated many manual tasks, dramatically reduced the backlog, and increased pre‑ERP data accuracy to 99% (up from 60%), while automating exception handling and direct‑ship processing for measurable operational improvements.

Ohio Transmission Corporation

Randy Cummiskey

Corporate Controller