Case Study: Insituform achieves 67% HR headcount reduction and global paperless HR access with DataServ Virtual Personnel File

Insituform - Customer Case Study

Insituform, a global leader in trenchless technology with licensees in 40 countries and operations on five continents, struggled to manage more than 4,000 paper HR files that were costly and time-consuming to move and access. To solve this, Insituform outsourced the scanning and electronic storage of their HR records to DataServ, using DataServ’s Virtual Personnel File solution.

DataServ scanned and indexed Insituform’s backfile, provides proactive receipt and scanning of new HR documents, and hosts and manages the imaged files on Insituform’s user site for secure, worldwide access. As a result, DataServ helped Insituform eliminate paper storage, cut the headcount for the function by 67%, speed file retrieval across locations, reduce time lost to manual handling and shipping, and improve outcomes such as increased unemployment claims won.

Insituform

Paul Espinoza

Human Resource Manager