Case Study: Veolia North America achieves 100% AP automation with DataServ

How Veolia Achieved 100% AP Automation with DataServ

Veolia North America, a global environmental services leader, was struggling with a decentralized, 100% manual accounts payable process that couldn’t keep up with its scale, complexity, and diverse ERP environment. Despite prior RPA efforts, invoice matching remained difficult and transparency, standardization, and scalability were limited. Veolia turned to DataServ’s automated invoice processing with AI to address these AP challenges.

DataServ implemented a phased AP automation solution that used intelligent data capture, configurable exception handling, and API-based ERP integration to support PO, non-PO, and non-invoice items without custom development. As a result, Veolia automated 100% of its 325,000 annual invoices, improved real-time visibility, reduced manual indexing, and achieved stronger exception handling and compliance across its operations.

Veolia North America