Case Study: Fortune 150 Global Manufacturing Company achieves secure, streamlined pension processing and reduced personnel costs with DataServ SaaS

DataServ Delivers Tailored SaaS Document Solution for Fortune 150 Global Manufacturer

Fortune 150 Global Manufacturing Company, a multinational employer with 133,000 employees, faced more than 35,000 pension-related files (over 50,000 documents) scattered across microfiche, paper and obsolete standalone software, containing about 36,000 social security numbers and birth dates. Upgrading the legacy systems was prohibitively expensive, so they engaged DataServ and its DataServ SaaS offering to centralize, secure and enable pension calculations to be processed in their Manila office.

DataServ delivered a tailored, secure SaaS archive with document- and query-level security, browser-based worldwide access, workflow for tracking work-in-progress, a 90-day Initialization and hands-on training, plus ongoing maintenance and upgrades. The result: immediate visibility and efficiency across 35,000+ files and 50,000+ documents, protection of sensitive data, enabled remote processing in Manila, reduced personnel costs, and a solution delivered on time and on budget by DataServ.