Case Study: Continental Commercial Products achieves streamlined AP processing and reduced document costs with DataServ's P2P SaaS solution

Continental Commercial Products - Customer Case Study

Continental Commercial Products, a long-established manufacturer and distributor of commercial cleaning products, needed to streamline accounts payable to lower document processing costs, improve financial controls, and reduce manual data-entry labor. To meet these goals they engaged DataServ and adopted DataServ’s SaaS Purchase to Pay (P2P) solution with workflow and Digital Mailroom services.

DataServ implemented a SaaS P2P document and process automation system—using OCR capture, a St. Louis Digital Mailroom with 24-hour turnaround (capturing 12 key invoice fields), workflow routing with 7-day escalations, duplicate-invoice checks (12-month lookback), and secure document access. The result was faster visibility and tracking, fewer staff required, fewer processing errors, and lower document processing costs, delivering measurable improvements in AP efficiency for Continental Commercial Products through DataServ’s solution.

Continental Commercial Products