Case Study: Murphy Company achieves AP automation efficiency with DataServ

Change Management Eases Murphy’s Transition to AP Automation with Job Costing

Murphy Company, a national contractor in real estate and construction, needed a better way to manage complex accounts payable job costing across more than 110,000 invoices annually. The company struggled with manual invoice routing and processing, and wanted to improve AP productivity, visibility, and employee experience while supporting growth. Murphy had also been cautious after two prior AP automation attempts fell short, making the challenge as much about change management as technology.

DataServ implemented QuickStart Solution, Single Sign On, and AutoVouch™ to automate invoice capture and 2-way PO matching, routing exceptions to the right approvers with notifications and reminders. With DataServ, Murphy achieved a 95% monthly AutoVouch success rate, a 20% increase in monthly PO invoices processed, and a nearly touchless workflow that let AP focus only on exceptions. The company also repurposed FTEs and saved more than $100,000 annually, with Murphy reporting the system “works” and delivers strong search functionality.

Murphy Company

Rob Koester

Chief Financial Officer