Case Study: Bunzl achieves 90% lower AP labor costs with DataServ AP Automation

Bunzl Finds the Right AP Automation Partner After Disappointment

Bunzl, a global wholesale and distribution company, struggled with an accounts payable automation solution that overpromised and underdelivered. After years of inefficiencies, hidden customization costs, downtime during maintenance, and heavy dependence on IT, Bunzl began looking for a better AP automation partner and product fit.

DataServ implemented its SaaS AP automation platform, including AutoVouch™, Payment Request, Global Approval Matrix, and Vendor Inquiry, using its Initialization with Tailoring approach. The result was a 90% reduction in AP labor costs, 100% vendor participation, 99% email receipt, zero downtime for updates, and strong ongoing process improvement, with 68.6% of invoices successfully matched monthly through AutoVouch™.

Bunzl