Case Study: Sedgwick Pharmacy achieves improved patient care and diversified revenue with Datascan Pharmacy Software

Sedgwick Pharmacy - Customer Case Study

Sedgwick Pharmacy, a long-standing independent community pharmacy in the Bronx, faced the common industry challenges of shrinking margins and PBM pressure while trying to keep personalized, high-value services for its patients. To modernize workflows and patient engagement, Sedgwick Pharmacy uses Datascan Pharmacy Software features such as Med Sync, a nursing home portal, automated utilities and text messaging to streamline operations and improve patient communications.

Datascan Pharmacy Software enabled Sedgwick Pharmacy to automate refill reminders, coordinate Med Sync, support long-term care workflows and free up staff time for patient-facing programs, allowing the pharmacy to expand services like adherence packaging, daily deliveries, immunizations and same-day free delivery. As a result, Sedgwick has improved operational efficiency, strengthened patient relationships, and diversified revenue through non-PBM channels (including CPESN NYC contracting and on-site services) — outcomes made possible by Datascan Pharmacy Software’s platform.

Sedgwick Pharmacy