Case Study: City Chemist achieves higher sales, smarter scheduling, and improved profitability with Datascan Pharmacy Software

City Chemist - Customer Case Study

City Chemist is a family of luxury community pharmacies (City Chemist & White’s Apothecary) serving Brooklyn, Long Island City and the Hamptons that needed to move beyond the traditional “stand and fill” model to create a distinctive retail experience while managing multiple locations, staffing and profitability. To do that they partnered with Datascan Pharmacy Software, using Datascan’s pharmacy and point-of-sale system and WinPharm to centralize reporting and support a niche, high‑end retail strategy.

Datascan delivered reporting and workflow tools — notably sales‑by‑hour and sales‑by‑category reports, centralized analytics, WinPharm profit watchers, fill‑screen alerts, auto‑refill and MedSync — that let City Chemist predict traffic, set benchmarks, schedule smarter and tighten accountability. As a result, City Chemist increased average dollar transactions, improved margin visibility and reimbursement performance, reduced the number of daily deliveries through better sync and automated refills, and relied on Datascan’s flexibility to accommodate special requests across all locations.

City Chemist