Case Study: Trupanion achieves 10X productivity gains with DataRobot

Trupanion Increases Productivity 10X with DataRobot

Trupanion, a leading pet medical insurance provider, had large, fragmented datasets across pricing, sales, claims, and retention but lacked the in‑house machine learning capability to turn that data into fast, actionable insights. They adopted the DataRobot automated machine‑learning platform (powered by AWS) to get an intuitive, enterprise‑grade solution that could handle diverse data and speed analytics adoption.

DataRobot built churn and other predictive models that cut model‑building time by more than 10X, enabled Trupanion to identify over two‑thirds of customers likely to churn before they did, and allowed the company to deliver more accurate models faster without hiring additional data scientists—freeing teams to focus on strategic improvements and improving retention and productivity.

Trupanion

TJ Houk

Chief Data Officer