Case Study: Flexiti achieves 6x faster customer insights and reduced bias with DataRobot

Flexiti Finds Customer Insights 6 Times Faster with AI

Flexiti, one of Canada’s fastest-growing companies and the leading provider of point-of-sale financing and buy‑now, pay‑later solutions, needed to give its risk and analytics team faster visibility into data to improve fraud detection, collections and fairer decisioning. To meet that challenge, Flexiti engaged DataRobot and its AI platform and services to accelerate model development and surface actionable insights more quickly.

DataRobot partnered with Flexiti to deploy automated AI/ML modeling, explainability and governance capabilities that power faster fraud detection, higher collection rates and personalized customer journeys. As a result, Flexiti now produces customer insights six times faster, sped up model creation by six‑fold, reduced bias while improving explainability, and sharpened its competitive advantage with DataRobot.

Flexiti

Shadi Khatib

Chief Information Officer