Case Study: Hampers With Bite achieves scalable warehouse operations with Datapel Cloud WMS

What happened when an on-premise legacy system became too inflexible for this business’s growing needs

Hampers With Bite, a family-run online retailer of luxury gift baskets, faced significant challenges with an inflexible, on-premise legacy warehouse management system (WMS) that could not scale with their rapid growth. Needing a solution before their peak Christmas season, they required a new system with better integration capabilities and the need to run in parallel with their old WMS to mitigate business risk. They turned to Datapel Systems for a solution.

Datapel Systems implemented their Cloud WMS, which provided a hosted and scalable solution that operated alongside the legacy system for a smooth transition, which was ultimately completed ahead of schedule. The integration with a smart freight management solution and real-time consignment label printing increased productivity and order output capacity. The new system provided Hampers With Bite the flexibility to scale, supporting their position as a leading online retailer.

Hampers With Bite