Case Study: Hampers With Bite achieves scalable, lower-risk growth with Datapel Cloud WMS from Datapel Systems

Hampers With Bite streamlines peak-season operations with Datapel Cloud WMS in 17 years

Hampers With Bite, a family-run Australian online retailer of luxury gift baskets, faced challenges with an inflexible on-premise legacy WMS that could not support its growth. The system lacked ERP integration and MRP features, creating a significant business risk ahead of their peak Christmas season. They needed a new, accessible solution that could run in parallel with their old system and handle new B2B batch orders.

Datapel Systems implemented its Cloud WMS, a hosted and scalable solution that operated alongside the legacy system for a smooth transition. The integration included API connections, a Smart Freight Management solution, and real-time consignment label printing. As a result, Hampers With Bite increased productivity and order output capacity, decommissioning the old tool ahead of schedule and solidifying its position as a market leader.

Hampers With Bite