DataPath
6 Case Studies
A DataPath Case Study
Direct Pay Provider Network, a medical services company that handles scheduling and billing for workers’ compensation, auto liability, and Medicare Advantage patients, needed to reduce payment processing costs, simplify complex remittance workflows, and automate payments to free up staff time. After using paper checks for years, Direct Pay selected DataPath’s Provider Payments virtual payment solution to provide a more convenient and secure alternative.
DataPath implemented Provider Payments (virtual card payments via a secure web portal) and had Direct Pay fully live in just over a month; the solution now processes payments in about three days instead of up to two weeks. As a result, Direct Pay pays roughly 70% of its network via Provider Payments and has cut total payment costs by approximately 74%, reduced postage/check/toner expenses, lowered payment errors, freed staff for other tasks, and improved payee cash flow — outcomes credited in part to DataPath’s supportive sales and implementation teams.
Paul Williams
Principal/Owner