Case Study: Diversified Administration, Inc. achieves streamlined benefits administration and increased client satisfaction with DataPath

A Focus on Quality and Client Care Forges a Strong Partnership

Diversified Administration, Inc., a third party administration firm based in Hollywood, Florida, needed a partner to help it deliver high-quality benefits administration, maximize employee take-home pay, reduce employer tax burdens, and simplify staff workflows while remaining competitively priced. To meet these goals the TPA partnered with DataPath to support CDH accounts (FSA/HRA), Transit accounts, account-linked debit cards, and COBRA and Retiree billing.

DataPath implemented integrated CDH Account and Billing solutions, bilingual COBRA forms, online claim and ACH payment processing, and debit‑card/account integration that enforces election limits (e.g., a $1,000 annual election with an $800 card swipe and a later $300 claim will only reimburse $200). The result: simplified administration with automatic COBRA prompts, improved accuracy and compliance, stronger client outreach, high staff and client satisfaction, and competitive pricing that helps Diversified Administration, Inc. grow its business.

Diversified Administration, Inc.

Susan Luskin

President/CEO