Case Study: U.S. Logistics Group achieves seamless UPK migration with datango

U.S. Logistics Group cuts content publishing time by 90% with datango

The customer, U.S. Logistics Group, faced the challenge of migrating its interactive help content after the UPK Knowledge Center service was discontinued. They needed to convert all elements into a new tool to ensure their content remained editable and usable for their 500 end-users across applications like Blue Yonder and Tableau. They partnered with vendor datango to accomplish this migration.

datango worked with the customer to successfully convert all help topics without compromising content integrity. The end-users now access help via the datango Media Center, and the company has received positive feedback on the experience. The datango Creator tool provided an admin-friendly experience with greater customization options and easier publishing. The project resulted in a 90% time savings for content publishing, 30% average time savings on process recording, and a 5x increase in new content creation.

U.S. Logistics Group