Case Study: HERING advances digital documentation and knowledge management with datango

HERING - Customer Case Study

HERING Bau, a family-run construction company, needed to advance its digitalization, particularly in the areas of documentation and knowledge management, after decades of the industry falling behind. They partnered with the vendor datango to explore potential solutions to this challenge.

The solution involved implementing various datango products to create all software documentation and engaging e-learning content. The datango suite included tools for creating learning journeys, live context-sensitive help within applications, and an analyzer for tracking progress. This provided HERING with 100% flexibility and completely eliminated the time and cost associated with creating documentation. The datango system also created room to maneuver during external influences like the pandemic and is now the foundation for building a company-wide knowledge database.

HERING

Christian Winkler

Head of Process and Digitalization Management | Chief Digital Officer