Case Study: Blaser Group achieves faster documentation and onboarding with datango User Adoption Platform

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Preview of the Blaser Group Case Study

Blaser Group cuts documentation creation time by 70% with datango

The Blaser Group, a world-leading manufacturer in the hunting and outdoor industry, faced a challenge in managing rapid systemic changes and onboarding new employees with limited resources. They needed to optimize the transfer of internal knowledge. To address this, they implemented the datango User Adoption Platform.

datango provided an efficient solution that combined content creation, live help, and eLearning. The platform allowed authors to create training materials quickly, which were then made available through a central intranet and a context-sensitive live help system. As a result, the Blaser Group achieved an estimated 80% time savings in creating documentation, a 60% reduction in standard helpdesk requests, and a 50% time savings for onboarding new employees.


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