Case Study: Blaser Group achieves faster knowledge transfer and documentation efficiency with datango

Blaser Group - Customer Case Study

The Blaser Group, a world-leading manufacturer in the hunting and outdoor industry, faced challenges in knowledge transfer due to rapid systemic changes and limited resources. To maintain and expand its internal knowledge base for training, the company sought an optimized solution and selected the datango Learning Xperience platform.

datango implemented its platform to create documentation and eLearning content efficiently. The solution included context-sensitive live help and a centralized content management system. This resulted in an 80% time savings in creating documentation, a 60% reduction in standard helpdesk requests, a 50% reduction in time to induct new employees, and a 70% increase in efficiency for international rollout projects.

Blaser Group

Andreas Rüpschl

Head of IT Management