Case Study: BT Openreach Improves Operational Efficiency with Datameer

BT Openreach processes daily operational analytics in 30 minutes with Datameer

BT Openreach, a major UK telecommunications network provider, faced significant challenges in managing its vast infrastructure and high volume of daily service jobs. They needed to rapidly analyze massive amounts of network test data to identify problems, dispatch engineers efficiently, and minimize customer outages, all while adhering to strict regulatory requirements for data governance. To address this, they turned to the Datameer platform for an operational analytics solution.

Datameer enabled BT Openreach to prepare, blend, and enrich raw data directly on their data lake. The solution provided agile analytic capabilities like time-series analysis and clustering to identify failure patterns and deliver fresh insights to operations teams daily. This resulted in rapid prototyping of new analytics, the ability to process data for operational analyses in just 30 minutes, and the delivery of multifaceted analytics that improved service efficiency, all while meeting intricate security and governance needs with Datameer's fine-grained controls.