Case Study: Leading North American Law Firm achieves streamlined workflows and faster billing with Datamatics' Workflow Management System

Workflow Management System Mobile App for a Leading North American Law firm

Leading North American Law firm, a Washington, DC–based practice with 170+ patent attorneys and technical specialists, faced fragmented tools, excessive notifications, and limited visibility into attorney workloads that led to overload and inefficiency. Datamatics was engaged to provide a single unified solution — centered on a Workflow Management System and a multiplatform mobile app — to consolidate disparate systems and simplify day-to-day work for attorneys and directors.

Datamatics delivered internal and external web portals, a workflow engine (built on MS Workflow Foundation), a data import tool, a Chrome extension, and iOS/Android apps. The solution centralized notifications and time capture, enabled real‑time reporting and faster decision‑making, increased accountability by capturing time per task for immediate invoicing, and let timekeepers allocate more work to attorneys—boosting productivity and enabling the firm to take on additional business.