Case Study: Leading BPO and KPO Services Company achieves timesheet-to-invoice cycle reduction from 2 hours to 15 minutes with Datamatics RPA

TruBot reduced the cycle time of timesheet to invoice creation for a leading BPO company

Leading BPO and KPO Services Company faced a manual, time‑consuming process to download timesheets for on‑site resources, collate client email approvals and purchase orders, calculate leave, create invoices in its in‑house system, and email them to the client—resulting in high turnaround times. Datamatics was engaged to solve this challenge using its Robotic Process Automation (RPA) solution.

Datamatics implemented an end‑to‑end RPA two‑bot architecture: the first bot validated timesheets and calculated leaves, and the second auto‑created invoices in the in‑house system and sent them to the client accounts team. The Datamatics solution reduced data‑entry time from 2 hours to 15 minutes, cut leave calculation and tracker generation from 30 minutes to 5 minutes, eliminated errors for 100% compliance, and ensured invoices were generated and delivered within SLAs.