Case Study: Leading Private Sector Bank in India achieves 100% accurate, real-time Murex cash-flow updates with Datamatics TruBot

Trubot Automates Cash Flow Updation In Murex System for A Leading Private Sector Bank in India

Leading Private Sector Bank in India engaged Datamatics to automate its cash flow management and achieve real-time synchronization between an external CRM and the bank’s Murex system. The bank faced an error-prone, repetitive manual process for validating and uploading cash flow data into Murex and needed a solution to increase productivity, eliminate overheads, and enable real-time syncing.

Datamatics implemented an automation using its TruBot RPA product to download and validate CRM data, perform pre-dump and post-dump operations in Murex, execute automated keystrokes/mouse actions to update multiple pages of records, and reconcile discrepancies with final management reports. The Datamatics solution delivered 100% accuracy in Murex cash flow updates, reduced data-processing turnaround time by 75%, achieved 100% regulatory compliance, and cut licensing fees by 80%.