Case Study: India's Largest Private Sector Bank achieves 50% man-hour reduction, 60% productivity gain and 100% error-free trade finance processing with Datamatics' TruBot

TruBot Accelerates Trade Finance For A Leading BFSI Giant

India's Largest Private Sector Bank, with 4,867 branches and 14,367 ATMs, needed to automate the closure of Letters of Credit (LC) and Bank Guarantees (BG) within 45 days of expiry amid heavy workloads, paper-based processes, manual document integration and accuracy issues. The bank engaged Datamatics and its TruBot RPA offering to address high overheads, reduce manual intervention, and streamline verification and validation.

Datamatics deployed TruBot to provide robotic compilation, auto-annotation and auto-validation (integrating data from Excel and other documents) to fully automate the trade finance closure process. As a result Datamatics delivered a 50% reduction in man‑hours, 40–50% improvement in “run the business” costs, a 60% increase in productivity and a 100% error‑free system.