Case Study: Leading Non-Banking Financial Institution (NBFC) achieves real-time monitoring and 80% TAT reduction with Datamatics' TruBI

TruBI enables real-time monitoring, stepping up productivity for an NBFC

Leading Non-Banking Financial Institution, a large rural NBFC with 1,000+ offices across 11 states and over 4.7 million customers, faced fragmented data, inconsistent SQL-based reports and no real-time dashboards, making ad-hoc reporting slow and error-prone. Datamatics addressed this challenge by deploying its TruBI platform (and a "Primary Market Data Analysis" reporting mechanism) to enable real-time monitoring and analytics without altering the existing IT landscape.

Datamatics’ solution cut reporting effort from three person‑months to minutes, reduced overall TAT by 80%, and made dashboards accessible in about 10 minutes instead of months; user access grew from ~2,000 to 8,000+ employees and annual uptime reached 99.999%, delivering faster, consistent insights and significantly improved productivity.