Case Study: Clearsight Lasik achieves modernized practice management and improved patient experience with Datamatics' Salesforce Healthcare Cloud

Transforming Patient Care for ClearSight Lasik with Salesforce Healthcare Cloud

Clearsight Lasik, a cash-based ophthalmology provider serving Oklahoma and Texas, faced an ageing practice management system and limited CRM capabilities that hindered patient relationship management, reporting, and analytics. Datamatics was engaged to modernize their systems and implemented Salesforce Sales Cloud to centralize patient and lead data and support data-driven decision making.

Datamatics implemented Salesforce Sales Cloud and integrated key systems — Modernizing Medicine, Conga, Nutterbox, 360 SMS, Kulturra, SurveyVista, and the client website — to streamline scheduling, records, communications, billing, document management and patient feedback. The Datamatics solution delivered a unified platform with improved tracking and conversion, resulting in improved efficiency, a better patient experience, enhanced scalability and the ability to make data-driven decisions for sustainable digital transformation.

Clearsight Lasik