Case Study: Integrated Information Services Provider achieves 99.5% bug-free, on-time tax data conversions with Datamatics

Supporting Data Conversions for Tax Products

Integrated Information Services Provider, a leading provider of integrated information services, software and workflow tools for tax, accounting and legal professionals, faced the challenge of accurately converting tax returns from competitors’ software while tracking competitors’ updates and frequent tax-law changes. They required exhaustive conversion testing to ensure every form feature transferred without data loss within a tight timeline. Datamatics was engaged to provide Conversion Testing Solutions using US tax experts and a dedicated testing service.

Datamatics implemented a tailored program—creating extensive test matrices and cases informed by competitor intelligence, deploying a dedicated US tax-quality team, engaging directly with development for bug fixes, and providing extended holiday support—to execute return conversions and comprehensive testing. As a result, Datamatics met the delivery schedule, achieved over 99% accuracy (software 99.50% bug free), launched six new user-friendly features, reduced turnaround time, expanded supported software and auxiliary services, and increased overall test coverage.