Case Study: Global Leader in Workforce Solutions achieves rapid, high-volume, sensitive proctoring with Datamatics (95% accuracy for 3,000+ exams in one day)

Successfully handled the high Volumes and Sensitivities involved in Proctoring for Secondary School Tests for students aged 5–11

Global Leader in Workforce Solutions, a long-established provider of assessment and talent-management programs, needed a trusted partner to supply high‑calibre proctors on very short notice for single‑day peaks of Secondary School Admission tests for students aged 5–11. Datamatics was engaged to deliver rapid, sensitive proctoring services that required trustworthy staff who could be trained quickly to handle young children with empathy and patience.

Datamatics trained 300 proctors across four locations within a week, using online training modules and internal chat groups to keep teams aligned, and provided on‑ground agile support to resolve system and process issues during the events. As a result, Datamatics handled 3,000+ exams in a single day with 95% accuracy in a 10‑hour window and achieved a client CSat score of 5 out of 6, demonstrating strong responsiveness and operational effectiveness.