Case Study: Large Veterinarian-Owned Distributor achieves over $120,000 in first-year savings and streamlined Order-to-Cash with Datamatics

Solution for Optimizing Order-to-Cash Management Cycle

Large Veterinarian-Owned Distributor, a one-stop distributor of more than 20,000 animal health products, faced rising costs and operational complexity as more customers paid by credit card across multiple gateways and silos. The company needed a way to consolidate Credit Card, ACH and check payments, reduce processing fees, and improve customer service—so they engaged Datamatics to streamline their Order-to-Cash and receivables management.

Datamatics implemented ePM powered by ETran, a web-based workflow and receivables solution that consolidated all non-cash payment types, linked check payments to invoices, automated AR updates, and provided real-time reporting and dashboards. The Datamatics solution eliminated manual data entry, reduced credit card processing fees and siloed costs, and delivered first-year savings of more than $120,000 while improving cash-flow visibility and operational efficiency.