Case Study: an NHS provider achieves 70% less manual effort with Datamatics TruBot and Azure

NHS Provider cuts manual effort by 70% with Datamatics

The customer, a leading service provider to the UK’s National Health Service (NHS), was burdened by outdated legacy systems that created information gaps and could not handle surging patient data volumes. The vendor, Datamatics, was tasked with modernizing this infrastructure to improve integration and reduce manual workloads without disrupting critical services.

Datamatics implemented its TruBot robotic process automation tool alongside Microsoft Azure’s cloud capabilities. This solution automated the extraction, processing, and validation of data, integrating seamlessly with existing systems. The results were significant, including a 70% reduction in manual effort, 100% accuracy achieved, and over 52,000 lab reports processed, which saved 870 manual clinical work hours.